Governing the Use of Our Services — UniBright Solutions
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "User," or "you") and UniBright Solutions LLC ("Company," "we," "us," or "our"), governing your access to and use of our website located at unibrightsolutions.com and all associated digital marketing, web development, AI automation, and related services.
These Terms apply to all visitors, registered users, clients, prospective clients, and any other parties who access or use our services in any capacity. Your use of our services constitutes your full acceptance of these Terms, our Privacy Policy, and any additional agreements, statements of work (SOWs), or service contracts executed between the parties.
If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In that case, "you" and "your" will refer to that organization.
UniBright Solutions LLC provides a range of digital services to businesses and organizations. Our current service offerings include, but are not limited to:
| Service Category | Description |
|---|---|
| Digital Marketing | SEO (including AEO/GEO), PPC management, social media marketing, email & SMS marketing, content marketing, link building, and local SEO services |
| Web & App Development | Custom website design and development, landing page creation, mobile app development, e-commerce development, and website maintenance |
| AI Automation | AI chatbot development, AI sales agents, workflow automation, appointment booking systems, voice AI receptionists, and CRM integration |
| Branding & Creative | Brand identity, logo design, brand guidelines, creative direction, and visual asset production |
| Analytics & Reporting | Custom dashboard creation, performance reporting, campaign analytics, and data intelligence services |
| Consulting | Digital strategy, technology audits, SEO audits, marketing consultation, and AI implementation guidance |
| Press Release & PR | Press release writing, distribution via premium networks, and digital PR campaigns |
| White-Label Services | Fulfillment services for agencies and consultants under their own brand identity |
We reserve the right to modify, suspend, or discontinue any service offering at any time with reasonable notice. Specific deliverables, timelines, and service specifications are governed by individual Statements of Work or Service Agreements executed separately.
To access or use our services, you must meet the following eligibility requirements:
By using our services, you represent and warrant that you meet all eligibility requirements. We reserve the right to refuse service to any person or entity at our sole discretion.
Certain services may require you to create an account or provide access credentials to third-party platforms. With respect to account and access management:
For services requiring access to your Google Ads, Meta Business Manager, Google Analytics, CRM systems, or other platforms, you grant us limited access solely for the purpose of delivering agreed-upon services. We will not access your accounts for any purpose beyond the scope of your service agreement. You retain full ownership and control of all your platform accounts.
We reserve the right to suspend or terminate your access to our services if we detect any misuse, unauthorized activity, breach of these Terms, or non-payment. Account termination does not relieve you of any outstanding payment obligations.
All fees for our services are specified in your signed Service Agreement, Statement of Work (SOW), or proposal. Payment terms are as follows:
For paid advertising services (Google Ads, Meta Ads, LinkedIn Ads, etc.), ad spend budgets are billed separately from our management fees and are charged directly to your payment method or platform account. We are not responsible for charges incurred due to platform issues, account anomalies, or spending outside our control once you authorize a budget. Any unused ad spend budget in a billing period does not roll over unless explicitly agreed in writing.
Due to the custom nature of our services, all fees are generally non-refundable once work has commenced. Refunds or credits may be considered at our sole discretion in cases of documented service failure attributable solely to UniBright Solutions. Deposits are non-refundable if the client cancels after onboarding has begun. Any refund requests must be submitted in writing within 14 days of the disputed invoice date.
We reserve the right to adjust our pricing with 30 days' written notice to active clients. Continued use of services after the notice period constitutes acceptance of the revised pricing. You may elect to terminate your service agreement without penalty during the 30-day notice period.
Upon receipt of full payment for services rendered, UniBright Solutions assigns to the client full ownership rights to all custom deliverables specifically created for that client under a paid engagement, including website designs, written content, ad creatives, logos, and brand assets — unless otherwise specified in the applicable SOW.
We retain full ownership of all pre-existing intellectual property, proprietary tools, frameworks, AI models, automation systems, templates, code libraries, methodologies, and processes developed independently of your engagement. This includes our AI sales agent architectures, proprietary outreach systems, SEO frameworks, and analytics infrastructure. These are licensed to you for use during the service engagement only and revert to us upon termination.
By providing us with content, logos, trademarks, images, data, or other materials for use in delivering our services, you grant UniBright Solutions a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such materials solely for the purpose of performing agreed-upon services. You represent that you have all necessary rights to grant this license.
Unless you specifically request otherwise in writing, we reserve the right to reference your business name and describe the nature of services provided in our portfolio, case studies, proposals, and marketing materials. We will not disclose proprietary business information, financials, or confidential data in any public-facing content without your prior written consent.
Our services may incorporate third-party software, APIs, platforms, and tools. Your use of such third-party components is subject to their respective terms of service and licenses. We make no warranties regarding third-party tools and are not responsible for changes, outages, or policy changes by third-party providers.
To enable us to deliver services effectively, clients are expected to fulfill the following obligations:
Timely Response: Provide feedback, approvals, assets, and requested information within agreed timelines. Delays caused by client non-responsiveness may result in revised delivery timelines without penalty to UniBright Solutions.
Accurate Information: Provide accurate, complete, and up-to-date information about your business, products, services, target audience, and marketing goals necessary for service delivery.
Lawful Content: Ensure all content, materials, products, and services you provide or ask us to promote comply with all applicable federal, state, and local laws and regulations, including FTC advertising guidelines, CAN-SPAM Act, and platform policies.
Platform Access: Provide or facilitate access to all necessary accounts, platforms, and systems required for service delivery (Google Ads, Meta Business Manager, website CMS, CRM, etc.) in a timely manner.
Point of Contact: Designate an authorized point of contact responsible for approvals and communications. All approvals provided by this contact are binding on your organization.
Compliance with Platform Policies: Ensure your business, products, and requested advertising comply with the advertising policies of Google, Meta, LinkedIn, and other relevant platforms. We may decline to execute campaigns that violate platform policies or applicable law.
Payment Obligations: Pay all invoices in accordance with agreed payment terms. Outstanding balances do not relieve you of your obligations under active service agreements.
Given the nature of AI-powered and automation services, the following additional terms apply:
AI systems, including AI sales agents, chatbots, voice agents, and automation workflows, are probabilistic in nature. While we build and optimize these systems to perform to the highest standard, we do not guarantee specific outcomes including number of leads generated, meetings booked, conversion rates, or revenue results. Performance depends on factors including market conditions, prospect behavior, data quality, and platform availability.
AI systems deployed on your behalf operate under your brand and identity. You are responsible for ensuring that AI interactions comply with applicable telemarketing laws (TCPA), CAN-SPAM regulations, GDPR, CCPA, and other applicable regulations. We will configure systems to our best knowledge of compliance requirements, but you retain final legal responsibility for communications conducted in your name.
Information you provide for AI training purposes (sales objections, product information, pricing, scripts, call recordings, CRM data) will be used exclusively to build and improve your specific AI system. This data will not be used to train models for other clients. We implement appropriate security controls to protect training data as described in our Privacy Policy.
Our AI solutions may rely on third-party AI platforms, APIs, and infrastructure providers. We are not liable for service interruptions, policy changes, pricing changes, or capability limitations imposed by third-party AI providers. We will notify you of material changes that affect your service delivery with reasonable advance notice where possible.
Any AI automation involving Protected Health Information (PHI) is subject to a separately executed Business Associate Agreement (BAA). Healthcare clients must execute a BAA before any PHI is processed by our AI systems. Failure to disclose the healthcare nature of your business prior to service commencement may result in immediate termination of services.
Both parties acknowledge that in the course of the service relationship, each may receive or have access to confidential and proprietary information belonging to the other party.
"Confidential Information" means any non-public information disclosed by either party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure — including but not limited to business strategies, financial data, pricing, client lists, technical systems, AI configurations, and marketing methodologies.
Confidentiality obligations survive termination of these Terms and any service agreements for a period of three (3) years, except with respect to trade secrets, which shall be protected indefinitely. Confidentiality obligations do not apply to information that becomes publicly available through no fault of the receiving party or that is independently developed without reference to Confidential Information.
Our contracted delivery team (VJ Overseas, India) operates under signed non-disclosure and confidentiality agreements. All client data, materials, and business information shared with us is subject to the same confidentiality protections regardless of which team member handles the work.
You agree not to use our services, website, or any systems we build or manage for any of the following prohibited purposes:
Violation of these prohibitions may result in immediate service suspension or termination without refund, legal action to recover damages, and reporting to applicable regulatory authorities. You remain liable for all fees incurred up to the date of termination and for any losses we sustain as a result of your prohibited use.
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR PERFORMANCE RESULTS.
We do not guarantee specific results from our digital marketing, SEO, PPC, AI automation, or any other services. Search engine rankings, advertising performance, lead generation volume, and revenue outcomes depend on numerous factors outside our control including algorithm changes, market competition, budget levels, economic conditions, and the quality of your product or service offering.
We are not responsible for changes in policies, algorithms, pricing, or availability of third-party platforms including Google, Meta, LinkedIn, and others. Platform policy violations arising from your business category, product type, or content are your responsibility and may result in ad account suspension that is outside our ability to prevent or remedy.
We do not warrant that our website or any services we provide will be uninterrupted, error-free, or free from harmful components. We reserve the right to perform maintenance that may temporarily affect service availability.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL UNBRIGHT SOLUTIONS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF BUSINESS OPPORTUNITY, OR LOSS OF DATA — ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total cumulative liability to you for any and all claims arising from or related to these Terms or our services shall not exceed the greater of: (a) the total fees paid by you to UniBright Solutions in the three (3) months immediately preceding the event giving rise to the claim, or (b) One Hundred US Dollars ($100.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law. Nothing in these Terms limits our liability for gross negligence, intentional misconduct, death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
You agree to indemnify, defend, and hold harmless UniBright Solutions LLC, its officers, directors, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
We reserve the right to assume exclusive control of the defense of any matter subject to indemnification, at your expense. You agree to cooperate fully with our defense of such claims.
These Terms remain in effect from the date you first access our website or engage our services and continue until terminated by either party. Individual service agreements may specify fixed terms (e.g., a 90-day sprint, a 6-month retainer) with their own renewal and termination provisions.
You may terminate your service agreement by providing 30 days' written notice to hello@unibrightsolutions.com. Upon notice, we will complete work in progress through the end of the 30-day period. You remain responsible for all fees incurred through the termination effective date. No refunds are provided for any pre-paid service period.
We may terminate or suspend your services immediately and without prior notice if you:
Upon termination: (a) all licenses granted to you cease immediately; (b) you must cease use of any proprietary tools or systems we have provided; (c) we will return or destroy client data upon written request within 30 days; (d) all outstanding payment obligations survive termination; (e) provisions of these Terms that by their nature should survive termination (including confidentiality, IP ownership, indemnification, and limitation of liability) shall survive.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. The UN Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Before initiating any formal dispute proceeding, both parties agree to first attempt to resolve any dispute informally by contacting us at hello@unibrightsolutions.com. We will attempt to resolve the dispute within 30 days of receiving a written description of the issue.
If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or our services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Houston, Texas or via video conference. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found to be unenforceable, then the entirety of the arbitration provision shall be null and void.
To the extent any claim is not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Harris County, Texas for the resolution of any such disputes.
We reserve the right to modify these Terms at any time. When changes are made:
These Terms, together with our Privacy Policy and any executed Service Agreements, Statements of Work, or Business Associate Agreements, constitute the entire agreement between you and UniBright Solutions LLC with respect to the subject matter hereof, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties. In the event of a conflict between these Terms and any executed Service Agreement, the Service Agreement shall prevail.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.
No failure or delay by UniBright Solutions in exercising any right under these Terms shall constitute a waiver of that right. Any waiver must be in writing signed by an authorized representative of UniBright Solutions to be effective.
For any questions, concerns, or requests regarding these Terms and Conditions, please contact us through any of the following channels. We aim to respond to all inquiries within 3–5 business days.
These Terms and Conditions are effective as of April 1, 2026. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you have any questions about how these Terms apply to your specific use of our services, please contact us before proceeding.
Digital Marketing Consultant
